CONTACT US

GET IN TOUCH

To make sure you get to the right contact, we have listed the respective teams below.

BritNed Inquiries

General

Customer

General

Customer

09:00 – 17:00 CE(S)T (Monday to Friday)

Empire Helpdesk

24/7

Media/Press Inquiries

For queries in Great Britain, please contact the National Grid Media Centre:

For queries in The Netherlands, please contact
the TenneT Press Office:

FAQ

Do you have a question?
We may have already answered it in our Frequently Asked Questions

Frequently asked questions about our Long Term, Day Ahead and Intraday auctions.

Find out more about collaterals, invoicing and VAT.

Frequently asked questions about BritNed, construction and outages.

Our Locations

We operate four sites across Great Britain and the Netherlands.

NL Office

We have an office based in the centre of Arnhem.

GB Office

We have an office based in the National Grid Ventures building in Warwick.

GB Converter

Our converter station in Great Britain is on the Isle of Grain.

NL Converter

Our converter station in the Netherlands is in Maasvlakte.

Need directions?

All of our sites require an appointment to visit. Please get in touch with us if you have any questions.